◆ The Product Companion

One QR on the box. A companion that does six jobs.

Print one branded code. The moment a customer scans it, a mobile companion — styled as your brand — turns an anonymous Amazon order into a registered, consented, revenue-generating owner. Register, reorder, review, feedback, support, offers: every tile captures identity or intent, and every tap flows into your owner data.

6experiences, one scan
1 tapto a captured owner
£0ad cost on every reorder
Your brand
Steri-Feed Steriliser
Welcome — here's everything for your product
Register & extend warranty2 years, free — 30 seconds
Buy again on AmazonDescaler refills & spares
Leave a reviewOn the retailer you bought from
▶️
Setup & careVideo, manual, cleaning guide
Report an issueStraight to the product team
One code Every option
One companion, six jobs

Every experience earns its place — by moving a number.

You don't run these to be nice. Each one exists to lift ROAS, LTV, review velocity or rank — and to capture the identity Amazon withholds. Turn on what fits your category.

Experience 01 · Capture identity

Turn warranty registration into your best data source.

An incentive you're allowed to offer — extended warranty, digital manuals, safety notices — traded for the identity Amazon hides. A separate, un-ticked marketing consent keeps the list PECR-clean, so what you capture is genuinely yours to use.

  • Email, retailer, serial and purchase date on every registration
  • Registration incentives shown only here — never near reviews
  • Real-time webhook or CSV export straight into Klaviyo / your CRM
  • Warranty term auto-calculated and tracked against the claims desk
Where it lands: a new owner record you control — scored, segmented and reachable for the life of the product.
Owner profileConsent ledgerWarranty term
Your brand
Register your product
Two minutes · lifetime of value
Registering extends your warranty to 2 years — free.
Where did you purchase? Amazon ▾
maya.chen@email.com
Register my product + safety notices
Also send tips & members-only offers
Complete registration
Experience 02 · Lift rank

Reviews, routed to the retailer that actually matters.

Buyers pick where they purchased; Amazon buyers land directly on your listing's review page — built from your ASIN, working even at zero reviews. Neutral wording, no gating, no incentives: precisely the use Amazon's policy permits, and the review velocity that lifts conversion and organic rank.

  • ASIN → review deep link, per marketplace (.co.uk, .com, .de…)
  • John Lewis and other retailers get their own routes
  • Review clicks tracked per retailer, per product
  • Policy-safe by design — never gated on a positive rating
Where it lands: a live review-velocity signal by product and marketplace — the leading indicator of rank.
Review clicks by retailerPer-ASIN routing
Your brand
Share your honest experience
Optional · never rewarded
🅰️
Write a review on Amazonamazon.co.uk · your listing
Review on John Lewisjohnlewis.com
Bought elsewhere / a giftTell us where
We value your honest opinion — reviews are never rewarded.
Experience 03 · Own the repeat

The repeat purchase, one tap away — and free.

Consumables and accessories die in the Amazon search box. "Buy again on Amazon" deep-links from the product in their hands straight to your listing — capturing repurchase intent you currently hand to whoever bids highest in the auction.

  • Deep link to your /dp/ page on their exact marketplace
  • Optional Amazon Attribution tag to prove the sale is yours
  • Reorder taps logged as an intent signal per product
  • Perfect for filters, refills, spares and multi-packs
Where it lands: reorder intent feeds the owner's predicted-reorder date and next-best-product — so reminders land on time.
Reorder intentAttribution deep linkPredicted reorder
Your brand
Steri-Feed Steriliser
Running low? One tap.
Buy again on AmazonDescaler refills & spares
Order a replacement partGenuine spares only
Subscribe & SaveNever run out again
amazon.co.uk/dp/B0DEMO1234 →
Experience 04 · Zero-cost ROAS

Deals & promotions, straight to people who already own you.

Once a buyer is captured and consented, a Lightning Deal, coupon or bundle goes to owners of your product — repeat revenue with zero ad spend. This is the ROAS lever the marketplace never lets you pull, because it never gives you the customer.

  • Announce deals & new SKUs to your registered base
  • Segment by product, retailer, RFM value and consent
  • Fires through your webhook into Klaviyo / Meta in real time
  • Templated, logged and consent-checked before every send
Where it lands: a reusable audience you can re-activate again and again — owned demand, not rented clicks.
Owner segmentsConsent-checked sendsEmail log
Your brand
Members-only offer
Because you own this one
20% off your next order — this week only.
Segment: Amazon buyers · opted inChampions & loyal owners
2,418
🆕
New SKU: travel steriliserFirst look for owners
Send via Klaviyo →
Experience 05 · Intercept the 1-star

Product feedback that lands with you — not on your listing.

A 30-second survey goes straight to your product team — sizing issues, confusing instructions, a part that failed — intelligence that would otherwise arrive as a public 1-star review three weeks later. Fully separate from the review flow; never used to gate.

  • 1–5 rating plus free text, tied to the exact product & batch
  • AI clusters every response into themes automatically
  • Low scores can trigger a support recovery flow before they churn
  • Feeds the same owner profile as registrations
Where it lands: Voice-of-Customer themes and a rating distribution by marketplace — your R&D backlog, sourced free.
VoC themesIssues by marketplaceRecovery flow
Your brand
Give quick feedback
30 seconds · straight to us
How's it working out?
12345
"Great steriliser, but the lid hinge feels a bit loose after a month."
Send feedback
Experience 06 · Save the listing

Support & spares that rescue the review before it's written.

Setup videos, care instructions, genuine spares and an issue form — intercepting the frustration that becomes returns and 1-star reviews. Order questions are pointed back to Amazon exactly as policy requires; product problems come to you, where you can actually fix them.

  • Setup video, manual, care & spares links per product
  • Issue inbox with status tracking, per product and batch
  • Amazon order questions signposted back to Amazon
  • Warranty claims open, triage and resolve in the same desk
Where it lands: a support & claims desk that turns a defect into a saved customer — and surfaces batch faults early.
Issue inboxWarranty claimsSafety & recall list
Your brand
Product companion
Everything for your Steri-Feed
▶️
Watch the setup video2 min · first-use guide
🧼
Cleaning & careKeep it working longer
Genuine spares & partsDescaler, seals, baskets
Report a product issueWe'll make it right
Behind the scan

The customer sees a companion. You get an operating system.

Every tap on that phone becomes a record, a signal, or a job in your workspace. The companion is the front door — this is the building behind it.

Owner CDP

Every buyer, scored & segmented

Anonymous orders become named owners with RFM value, churn risk, predicted reorder and next-best product — ready for Klaviyo and Meta.

Voice of Customer

Your R&D backlog, sourced free

AI clusters every survey and issue into themes and shows the rating distribution by marketplace — problems surface as data, not 1-stars.

Safety & recall

Reach every owner in an hour

When a batch fails, message exactly the people who bought it — logged, audit-ready, compliance-grade. The reason regulated brands can't run without this.

Warranty claims desk

Registrations become resolved claims

Warranty terms track automatically; claims open, triage and close in one place — with early warning when one SKU starts failing.

Action Centre

The one screen that tells you what to do

A prioritised, needs-attention feed — owners going quiet, reviews to chase, claims to answer — so nothing captured ever goes to waste.

Automations

Set it once, it runs on a timer

Wire scans, registrations and reorders to reminders, win-backs and review invites on a visual, Amazon-native canvas — firing automatically.

Explore Owner Intelligence → See Automations →
Compliant by design

Aggressive on growth. Conservative on the rules.

Everything the companion does is built to keep you inside Amazon's policy and UK PECR — because a list you can't legally use is worthless, and a policy strike is fatal.

PECR-clean consent

Marketing consent is separate and un-ticked. Registration and safety contact are handled distinctly from promotional opt-in — with a per-owner consent ledger you can prove.

Amazon-policy-safe

Reviews are never gated on a rating or rewarded; order questions route back to Amazon. Neutral wording, per-ASIN links, no incentives near reviews.

Safety & recall ready

A defensible way to reach owners of a specific batch — logged and audit-ready. Essential for baby, electrical and other regulated categories.

Your competitor's box ends at the unboxing. Yours never does.

Print one QR, turn on the experiences that fit, and watch anonymous Amazon orders become a base of owners you can register, re-sell, protect and learn from.

Build your companion free →